HK

How to Withdraw Crypto from HashKey Exchange

2025-08-03

Step 1: Log in to the HashKey Exchange

  • Once logged in to the HashKey Exchange account, navigate to the "Assets" page on the top right and select "Custody Account" -> "Withdraw".

Step 2: Add your personal wallet to the withdrawal whitelist (if it has already been added, move to Step 3)

  • Once on the withdrawal page, select "Whitelist Management" to access the "Whitelist Management" section.
  • Click on "Add Whitelist Address" and then choose "Add Withdrawal Whitelist" to navigate to the page for adding a withdrawal whitelist.

Then,

  • Select "Personal Wallet," choose the corresponding asset, network, and address, then click "Next".

Reminder: Ensure you select the correct network for Virtual Asset Transfer (both deposit and withdrawal). For example, use the ERC20 network for ETH transfers and the Bitcoin network for BTC transfers.Please note that HashKey Exchange only supports the ERC20 network for ETH transfers and the Bitcoin network for BTC transfers.

Enter your signature and click "Next";

  • For ETH and ERC20 assets, customers using a MetaMask wallet can opt to connect directly to MetaMask for a streamlined and fast signing process.
  • Input the email verification code and SMS verification code, then click "Confirm" to complete the submission.
  • Once the submission is completed, the system will automatically verify it. Upon successful verification, a confirmation message will be displayed, indicating that the submission has been successfully added.

Step 3: Withdraw to Personal Wallet

  • Navigate to the withdrawal page, select the assets, network, and address, enter the amount, and click "Submit".
  • Review and reconfirm that the withdrawal details are correct and click "Confirm".
  • Enter the email verification code and SMS verification code, then click "Confirm" to submit the withdrawal request.

By following these steps, you can withdraw your cryptocurrency from HashKey Exchange.

 

Disclaimer:

This material is for general information purposes only. It does not constitute, nor should be interpreted as, any form of solicitation, offer or recommendation of any product or service. It does not constitute investment, tax or legal advice. In no event should any news release be considered as recommendation of a particular type of digital asset.

This material may include market data prepared by HashKey Exchange or data from third party sources. While HashKey Exchange makes reasonable efforts to ensure the reliability of such third-party information, such information may have not been verified. Graphics are for reference only. We make no representation or warranty, express or implied, to the timeliness, accuracy or completeness of the information in this material. Information may become outdated, including as a result of new plans, regulations or changes in the market. In making investment decisions, investors should not solely rely on the information contained in this material. The risk of loss in trading digital assets can be substantial and is not suitable for all investors.

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